At Zion Windows, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when visiting our website or using our services.
Personal Data & Usage Overview
We collect information necessary to provide accurate replacement window quotes, schedule consultations, and deliver quality service. This includes contact details such as your name, email address, physical address, and phone number.
- Quote Requests: Information provided through online forms is used solely to evaluate your window needs and provide project estimates.
- Service Communications: We use your details to manage appointments, provide installation updates, and respond to customer inquiries.
- Website Analytics: Standard non-personal usage data is collected to improve site navigation and user experience.
Strict Non-Sharing Standards & Opt-In Terms
We hold mobile communications to the highest privacy standards. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
- Opt-In Disclosure: By providing your number, you consent to receive automated informational and promotional messages regarding your inquiries, quotes, and project schedules.
- Opt-Out Instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.
- Help Instructions: Reply HELP for assistance or to speak with a customer service representative.
- Messaging Rates: Message and data rates may apply. Message frequency varies based on your project status and inquiries.
How We Keep Your Information Safe
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. We do not sell, rent, or trade customer lists or personal data to outside organizations.
Contact Us Regarding Your Privacy
If you have questions or concerns about this Privacy Policy, contact Zion Windows today at (614) 682-9758 or reach out through our online contact form.
